every step of the way  

supporting you 

Much more than just a distributor, ADI has a full suite of added value services to support security professionals throughout the UK, and beyond.  Whatever you need, ADI has a service to suit you across Intruder, Video, IP, Access Control, Door Entry, Fire, Commercial A/V and much more.   

From site surveys, to quotation support, to configuration, to commissioning, our fully trained and dedicated field support engineers, are available to help you every step of the way.

To find out more, call 01706 510 500 or enquire at your local branch.

Site Surveys
We will visit your site and help you understand your customer's security needs.

We will come along and demonstrate suitable products, even before you buy.

System Design
We will provide you with the best system solution and full quotation support.

Pre-build and Configuration Service

We will provide you with a functioning, configured system, ready for you to install.

We can offer the expertise and support to commission small to large installations.


We will provide a quick resolution to problems on-site and free of charge technical support from our central technical support team.

Returns & Repairs Policy 

Download ADI's returns and repairs policy by clicking here.